Privacy policy

Privacy policy

Thanks for using our products and services (“Services”). The Services are provided byThanks for using our products and services (“Services”). The Services are provided by Eben-Ezer Logistics SRL headquartered in 35 Grigore Alexandrescu street, ap. 46, Cluj-Napoca, Cluj, Romania and by Eben-Ezer Trans SRL headquartered in 287A Principala street, 427240 Rebrisoara, Bistrita-Nasaud, Romania hereinafter referred to as Eben-Ezer Logistics.

When using the Eben-Ezer Logistics Services, you entrust your information to us. The purpose of this Privacy Policy is to explain what data we collect, why we collect and what we do with them. This information is important. We hope you read them carefully. When you use the services, we want you to understand how we use the information and how you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it;
  • How we use that information;
  • The choices we offer, including how to access and update information.

We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Eben-Ezer Logistics so whether you are new to Eben-Ezer Logistics or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.

Processing of personal data

The registered information is intended for use by the operator and is only communicated to the following recipients: the employees and certain collaborators of Eben-Ezer Logistics who are responsible for providing and maintaining the infrastructure related to the internet services offered on this site, as well as certain categories of internet services users, depending on the conditions of use of each service.

According to the Romanian Law no. 677/2001, you have the right to access, to interfere with the data, the right not to be subject to an individual decision and the right to appeal to the court. At the same time, you have the right to oppose the processing of your personal data that concerns you and ask us to delete your data. To exercise these rights, you may address Eben-Ezer Logistics with a written, dated and signed request. If some of your data is incorrect, please let us know as soon as possible.

Information we collect

We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful.

We collect information in the following ways:

  • Information you give us.

For example, when you contact us or register an account on uor website. When you do, we’ll ask for personal information, like your name, email address, telephone number or credit card to store with your account.

  • Information we get from your use of our services.

We collect information about the services that you use and how you use them, like when you visit our website, or what pages view and interact with. This information includes:

  • Device information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Eben-Ezer Logistics may associate your device identifiers or phone number with your Eben-Ezer Logistics. Account.

  • Log information

When you use our services or view content provided by www.ebenezerlogistics.com, we automatically collect and store certain information in server logs. This includes:

  • details of how you used our service, such as your search queries.
  • Internet protocol address.
  • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • cookies that may uniquely identify your browser or your Eben-Ezer Logistic Account.
  • Location information

When you use Eben-Ezer Logistic services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Eben-Ezer Logistics with information on nearby devices, Wi-Fi access points and cell towers.

  • Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

  • Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit an Eben-Ezer Logistics service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or Eben-Ezer Logistics features that may appear on other sites.

Information we collect when you are signed in to www.ebenezerlogistics.com, in addition to information we obtain about you from partners, may be associated with your Eben-Ezer Logistics Account. When information is associated with your Account, we treat it as personal information. For more information about how you can access, manage or delete information that is associated with your Eben-Ezer Logistics Account, visit the Transparency and choice section of this policy.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Eben-Ezer Logistics and our users. We also use this information to provide you personalized content including through alternative communication channels such as email or phone.

We may use the name you provide for your Eben-Ezer Logistics Profile across all of the services we offer that require a Eben-Ezer Logistics Account. In addition, we may replace past names associated with your Account so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Eben-Ezer Logistics Profile information, such as your name and photo.

If you have a Eben-Ezer Logistics Account, we may display your Profile name, Profile photo, and actions you take on www.ebenezerlogistics.com or on third-party applications connected to your Eben-Ezer Logistics Account (such as reviews you write and comments you post) in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Eben-Ezer Logistics Account.

When you contact Eben-Ezer Logistics, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection.

We may combine personal information from one service with information, including personal information, from other Eben-Ezer Logistics services – for example to make it easier to share things with people you know. We do not combine the information obtained from the DoubleClick cookie with personally identifiable information unless we have your written consent.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Eben-Ezer Logistics processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

  • Review and control certain types of information tied to your Eben-Ezer Logistics Account by using the Account Dashboard.
  • View and edit your preferences about the Eben-Ezer Logistics ads shown to you on www.ebenezerlogistics.com and across the web, such as which categories might interest you. You can also opt out of some advertising services from Eben-Ezer Logistics.
  • Eliminate information associated with your Eben-Ezer Logistics Account in many of our services.

You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences. For how you can do this setting in your browser, you can use this information: How do you enable or disable cookies?

Information you share

Many of our services let you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Eben-Ezer Logistics. Our services provide you with different options on sharing and removing your content. You can expressly request the removal of the content by a written, dated and signed request to Eben-Ezer Logistics.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Eben-Ezer Logistics unless one of the following circumstances applies:

  • With your consent

We will share personal information with companies, organizations or individuals outside of Eben-Ezer Logistics when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

  • For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • For legal reasons

We will share personal information with companies, organizations or individuals outside of Eben-Ezer Logistics if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Eben-Ezer Logistics, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Eben-Ezer Logistics is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Links to third parties

Occasionally, at our discretion, we may include or offer products or services to third parties on our site. These third parties have separate and independent privacy policies. Therefore, we have no responsibility or responsibility for their content and activities. However, we will seek to protect the integrity of our site and any feedback on these sites is welcome.

Google

Google’s advertising requirements can be reviewed by visiting the Google Advertising Principles. They are made public to provide a positive user experience at https://support.google.com/adwordspolicy/answer/6008942?hl=en.

We use Google AdSense advertising on our site.

Google, as a third party, uses cookies to serve ads on our site. Google’s use of the DART cookie allows it to serve ads to our users, based on visits to our site and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Ads Privacy Policy and the Google content network.

We implemented on www.ebenezerlogistics.com the following:

  • Remarketing with Google AdSense
  • Views report from Google Display Network
  • Demographic and interest criteria
  • DoubleClick platform integration

Together with third parties, such as Google, we use cookies (such as Google Analytics cookies and cookies or DoubleClick cookie) or other identifiers to compile data about user interactions with ad impressions and other Advertising services that refer to our site.

Disabling Google Ad

Users can set preferences for how Google advertises using the Google Ad Settings page. Alternatively, you can set these preferences by accessing the Network Advertising Initiative (NAI) or permanently using the Google Analytics Browser add-on.

How we process the setting Do not Track?

We honor the “Do Not Track” setting when a Do Not Track (DNT) mechanism is used by the browser.

Does our site allow behavioral tracking?

It is also important to know that we use and allow behavioral tracking by third parties.

COPPA (Children Online Privacy Protection Act) – The Law for Online Privacy Protection for Children

When it comes to collecting personal information from children under 13, COPPA puts parents in control.

We do not specifically sell to children under the age of 13.

Anti SPAM policy

The CAN-SPAM Law, as well as Law 365/2002 from Romania about electronic commerce with the amendments made by the Romanian Law 121/2006 sets the rules for commercial emails, establishes requirements for commercial messages, gives beneficiaries the right to stop receiving these types of messages, And sets tough sanctions for their violation.

We collect your email address in order to:

  • Forward informations, answer questions, and / or other requests or questions;
  • Process orders and to send you informations and updates about orders;
  • We may also send you additional product and / or service informations;
  • We promote products and / or services to our clients after the initial transaction took place.

In order to be in compliance with the current legislation, we agree with the following:

  • We do not use email subject or email addresses false or misleading;
  • We identify the message as an ad in a reasonable way;
  • We include the physical address of our business or of the website;
  • We monitor the e-mail marketing services for compliance, if we use one;
  • We honor the requests for unsubscribe quickly;
  • We allow users to unsubscribe using a link at the bottom of each email./li>

If at any time you want to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email;
  • Contact us through the contact form.

Information security

We work hard to protect Eben-Ezer Logistics and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Eben-Ezer Logistics employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Eben-Ezer Logistics and its affiliates, services Eben-Ezer Logistics provides on Android devices, and services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Eben-Ezer Logistics services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

If there are any questions about this privacy policy, you can contact us using the contact form.